Privacy Policy

This policy explains how Your Company LLC ("we"), which operates SD Water Heaters, handles personal information collected through this website and our phone line.

Information we collect

• Information you give us: name, phone number, ZIP code, and details about your water heater problem or the service you need.
• Call information: when you call, our call-tracking provider records your phone number, the time and length of the call and, if disclosed at the start of the call, a recording.
• Usage information: pages viewed, referring website or ad campaign, browser type and approximate location, collected through cookies and similar technology.

How we use it

• To connect you with a water heater company for the service you asked about.
• To confirm that referrals were delivered, and to resolve billing with the companies we work with.
• To measure and improve our website and advertising.
• To comply with the law and prevent fraud.

Who we share it with

When you submit a request or call, we share your contact details and request with the independent water heater company we connect you with, at your direction, so they can contact you. That company is paid by you for its work and pays us for the referral. We also use service providers, such as hosting, form processing and call-tracking companies, who process data on our behalf.

Your California privacy rights

If you are a California resident, you have the right to:

• Know what personal information we collect, use and disclose.
• Request deletion or correction of your personal information.
• Opt out of the sale or sharing of your personal information.
• Not be discriminated against for exercising these rights.

Do Not Sell or Share My Personal Information: to opt out, emailhello@sdwaterheaters.com with the phone number you used. We also honor Global Privacy Control browser signals.

To make any other request, email hello@sdwaterheaters.com. We will verify your request by matching the phone number or email you used with us.

Calls and texts

If you agree on our form, the water heater company may call or text you about your request. You can reply STOP to any text, or ask them to stop calling, at any time.

Retention

We keep lead records for as long as needed to deliver and bill referrals and to meet legal obligations, and then delete them.

Children

This site is not directed at children under 16, and we do not knowingly collect their information.

Changes

We will post any changes on this page and update the date above.

Contact

Your Company LLC, hello@sdwaterheaters.com